DENTAL FRONT DESK

NEW Health offers competitive benefits including: Competitive salaries Generous paid time off.
Up to 3 Weeks your first year for full time employees plus 9 paid Holidays! Paid medical, dental, and vision insurance for the employee 401(k) plan with matching contribution License reimbursement and reimbursement for continuing education Great opportunities for career growth Purpose of Job: This position is part of a multi-disciplinary team that provides quality patient care in our patient centered medical home model.
The purpose of this position is to improve the overall health of the communities we serve by performing reception, scheduling and general administrative support duties as follows: Essential Duties and Responsibilities: Immediately greets patients upon arrival; verifies appointment, insurance and personal information.
Collects co-pay and applicable paperwork from patient.
Reconciles daily receipts/petty cash.
Enters patient demographics information into billing and electronic health/dental records system (EHR/EDR).
Ensures accuracy and completion of intake forms before forwarding to billing for processing.
Closes batches daily.
Professionally answers calls, takes messages and/or refers callers to appropriate individuals.
Schedules appointments and translators as needed.
Treats patients with highest respect in all functions of job and maintains patient confidentiality.
Monitor patient waiting rooms for cleanliness and security, sanitizing s needed or directed.
Performs other duties as assigned.
Qualifications: Education/Experience: HS diploma or equivalent required.
Applicable additional schooling and/or formal training preferred.
Customer service and multi-line telephone experience preferred.
Skills: Computer skills required.
Ability to spell accurately.
Able to clearly communicate information to patients and gather information from patients.
Must have basic math skills to calculate patient payments.
Physical Demands: Front Office staff are required to stand, sit, and be mobile 1/3rd to 2/3rds of the time.
They are required to use hands to finger, handle or feel over 2/3rds of the time; while reaching with hands and arms occurs 1/3rd of the day.
Climbing or balancing, stooping, kneeling or crouching occurs less than 1/3rd of the time.
Communicating by talking/ hearing occurs over 2/3rds of the day.
Amount of time spent lifting or exerting force is about 50% for up to 10lbs and less than 1/3rd of the time up to 25-40lbs.
Rarely is there a need to lift more than 41lbs.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.