At Vapor Lounge, Our Sales Advisors utilize their superior customer service skills and extensive knowledge of our products (devices, e-juice, or CBD/Cannabidiol) to assist our customers in identifying the best product(s) to meet their vaping needs.
Our goal is to educate our customers regarding the benefits of vaping and assist our customers in transitioning from traditional tobacco products.
Duties & Responsibilities of a Sales Advisor:
Welcome and greet customers.
Provide a superior customer service experience through demonstrated product knowledge and the ability to communicate effectively.
Continually learn about products to provide accurate information to customers about features, pricing, and return policies.
Answer customer questions, recommend products and address customer concerns or issues.
Educate and enroll customers into our rewards program.
Effectively utilize the point-of-sale system to capture inventory sold and discounts applied.
Process merchandise returns per company policies.
Participate in stocking and inventorying products and supplies.
Maintain the cleanliness of the store (grand open ready) to ensure a positive customer experience.
Successful candidates will bring the following experience and skills to our team:
Education & Experience
High School Diploma or Equivalent
A minimum of 1 year of retail sales experience preferred.
Experience and/or usage of vapor products preferred
Knowledge, Skills, and Abilities
Demonstrates ability to quickly learn about products and effectively communicate the features and/or benefits of these products.
Exhibits superior communication skills to listen to a customer’s needs to identify and recommend appropriate products and effectively address customers questions and concerns.
Demonstrates the ability to work as a part of a team with a desire to grow and improve performance through feedback and coaching.
We pride ourselves on maintaining a professional team-based environment and therefore, our Sales Advisors must meet the following expectations:
Must be flexible and able to work any shift during our hours of operation (9am – 9pm) and must be able to work at any of our locations upon request.
Team members must present themselves in a professional manner through appropriate grooming and business professional attire.
Individuals selected to join our team will have the ability to earn up to $17.
00 an hour, work 16-30 hours a week, and if performance warrants, participate in our monthly bonus program.
Team members are eligible to accrue paid time off and receive discounts on our products.
Join the most Knowledgeable Vapor team in the Northwest - VAPOR LOUNGE!
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